We offer a range of services to best suit the needs of our customers. You can only add these services or if you request a service representative. You may also have “one-off” charges such as installation fees.
The following services are examples of services that can affect your Mobile bill amount:
- Roaming Plans and any associated usage from roaming
- International calls
- Data add-ons
- Gift of plans
- Credit U
- Credit Limit & Plan adjustments
You should also note that if your plan has an allotment of minutes, data and SMS messages and your usage exceed these amounts, any such additional charges will be reflected in your bill. Further, if you roam without activating a roaming plan, such additional charges will also be reflected on your invoice. Factors such as these will result in your bill being higher than expected.
PBX / ICT:
The following products and services are examples of things that can affect your PBX bill amount:
- Equipment Rental
- Credit Limit Increases
Fibre to the Business (FTTB):
The following products and services are examples of things that can affect your Fibre bill amount.
- Static IP requests
- Additional Equipment