The unlimited rollover offers you unlimited rollover data and voice bundles while on an active Smart Bundle plan or selected Postpaid plans.
Customers will be able to rollover ALL unused:
- Voice minutes
- SMS
- Data
How do I qualify as a Prepaid Customer?
As a prepaid customer, you can access the unlimited rollover and talk enhancement feature by activating a Smart bundle via the MyDigicel App, Website, or by dialing *136#. Click here to learn how to enable your rollover data and talk.
Is there an additional cost for accessing the unlimited rollover enhancement feature?
There is no additional cost to access the unlimited rollover feature, as this is now offered as part of the Smart Bundle and postpaid plans.
When does the rollover bundle expire?
Rollover bundles do not expire, and there is no cap on the number of times your bundle plan can rollover as long as a Smart Bundle plan is renewed or repurchased.
How do I discontinue this service?
Customers have the option of opting out of the renewal prompt, by dialing *100#.
Will my rollover balance be used first?
Once a customer’s unused data or voice bundle rolls over, it will reflect on their account as one balance. This means that rollover balance will not be differentiated from the balance of the new plan.
What happens if my bundle is depleted before it expires?
A new Smart bundle is to be purchased once the current benefits are depleted.
As a postpaid customer, how do I access this service?
Unlimited rollover and talk enhancement are automatic once you’re on a select Postpaid plan, and you pay your bill on time.